Knowledge Management
Knowledge management is the arrangement of information systems and intellectual resources in a commercial setting, according to the Encarta Dictionary. Sounds quite easy, doesn’t it? But pause to consider the vast amount of information that resides in every person’s brain. What a wealth of information! Regardless of the size of the business or the available funds, the Knowledge Management course will equip participants with the necessary tools to start implementing knowledge management in your firm. Knowledge is there to be gathered, stored, and distributed as needed wherever people are cooperating toward a common objective.
INR 199 / USD 10
- 2 weeks
- 7–10 hours per week
Module 1
- Understanding Knowledge Management
- What is knowledge?
- What is Knowledge Management?
- A Brief History
- Applications in the Workplace
- Knowledge Check
Module 2
- Dos and Don’ts
- Data, Information, and Knowledge
- The Tacit Mode
- The Explicit Mode
- Identifying Conversion Categories
- Knowledge Check
Module 3
- The Knowledge Management Life Cycle
- Understanding Episodes
- Acquisition
- Knowledge
- Integration
- Knowledge Check
Module 4
- The New Knowledge Management Paradigm
- Paradigms of the Past
- The New Paradigm
- Implications and Applications
- The Knowledge Management Endgame
- Knowledge Check
Module 5
- Knowledge Management Models
- The Nonaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
- Knowledge Check
Module 6
- Building a Knowledge Management Rationale
- Why Rationale is Necessary
- Building a Business Case
- Finding Success Stories
- The Commoditization/Customization Model
- Knowledge Check
Module 7
- Customizing Knowledge Management Definitions
- Components of a Knowledge Management Definition
- Customizing the Components
- Sample Definitions
- Creating a KMBOK
- Knowledge Check
Module 8
- Implementing Knowledge Management in Your Organization
- Gathering Support
- Identifying Opportunities for Revenue Streams
- Key Knowledge Management Techniques
- A Map for Success
- The No-Budget Scenario
- Knowledge Check
Module 9
- Tips for Success
- About the Chief Knowledge Officer
- Knowledge Management Skill Checklist
- The Knowledge Management Imperative
- The Hype Curve
- Barriers and Helpers to Success
- Knowledge Check
Module 10
- Advanced Topics
- The Knowledge Management Maturity Model
- Absorptive Capacity
- Rustiness
- Process Model Types
- Knowledge Check
Assessment
- Post-Test