Crisis Management

Just as crucial as managing finances, staff, etc. is managing crises. In addition to being essential for your own survival, having a well-thought-out schedule and plan for an event is also crucial for the profitability and potentially even the company’s continued existence. It’s crucial to be able to recognize risk, evaluate the circumstances, and react correctly. This takes practice in addition to instruction.

Your participants will learn that a crisis can strike at any time with our Crisis Management session. They will acquire the abilities required for some unfavorable situations. They will also be able to spot warning signals to assist steer clear of troublesome circumstances entirely or, in the event that they do arise, to effectively handle the crisis.

INR 199 / USD 10

Module 1

Crisis
Internal Risks
External Risks
Aggression
Violence
Knowledge Check

Module 2

Workplace Violence
Threats
Damage
Psychological Acts
Physical Acts
Knowledge Check

Module 3

Myths
Violence Just Happens
It Is Uncommon
Problems Will Solve Themselves
It Is Not Possible to Prevent Violence
Knowledge Check

Module 4

Escalation
Threats
Stalking and Bullying
Injury
Death
Knowledge Check

Module 5

Concerning Behaviours
Disruptive
Emotional Abuse
Causes Anxiety
Examples of Behavior
Knowledge Check

Module 6

Domestic Violence Indicators
Disruptive Calls
Poor Concentration
Bruising
Absences
Knowledge Check

Module 7

Triggers of Workplace Violence
Reprimands and Terminations
Financial Strain
Loss of Loved One
Perceived Slights
Knowledge Check

Module 8

Conflict Dangers
Triggers
Action Point
Flashpoint
Identify
Knowledge Check

Module 9

Response
Note Areas of Concern
Discuss It
Report It
Report Extreme Cases to HR/Tip Line
Knowledge Check

Module 10

Strategies
Policies
Programs
Emergency Procedures
Train Employees
Knowledge Check

Assessment

Post-Test