Negotiation Skills Course

In actuality, we negotiate on a regular basis, despite the fact that when most people hear the phrase, they picture boardrooms, suits, and multimillion-dollar transactions. Participants in this session will get an understanding of the fundamental forms of negotiations, their phases, and the abilities required for successful negotiation.

Your participants will have a better knowledge of their opponent and the self-assurance to never accept less than what they believe is just through the Negotiation Skills session. Your participants will discover that a respectful environment is crucial because unequal negations may cause issues down the road.

INR 199 / USD 10

Module 1

Understanding Negotiation
Types of Negotiations
The Three Phases
Skills for Successful Negotiating
Knowledge Check

Module 2

Getting Prepared
Establishing Your WATNA and BATNA
Identifying Your WAP
Identifying Your ZOPA
Personal Preparation
Knowledge Check

Module 3

Laying the Groundwork
Setting the Time and Place
Establishing Common Ground
Creating a Negotiation Framework
The Negotiation Process
Knowledge Check

Module 4

Phase One — Exchanging Information
Getting Off on the Right Foot
What to Share
What to Keep to Yourself
Knowledge Check

Module 5

Phase Two — Bargaining
What to Expect
Techniques to Try
How to Break an Impasse
Knowledge Check

Module 6

About Mutual Gain
Three Ways to See Your Options
About Mutual Gain
Creating a Mutual Gain Solution
What Do I Want?
What Do They Want?
What Do We Want?
Knowledge Check

Module 7

Phase Three — Closing
Reaching Consensus
Building an Agreement
Setting the Terms of the Agreement
Knowledge Check

Module 8

Dealing With Difficult Issues
Being Prepared for Environmental Tactics
Dealing With Personal Attacks
Controlling Your Emotions
Deciding When It’s Time to Walk Away
Knowledge Check

Module 9

Negotiating Outside the Boardroom
Adapting the Process for Smaller Negotiations
Negotiating via Telephone
Negotiating via Email
Knowledge Check

Module 10

Negotiating on Behalf of Someone Else
Choosing the Negotiating Team
Covering All the Bases
Dealing With Tough Questions
Knowledge Check

Assessment

Post-Test