Crisis Management
Just as crucial as managing finances, staff, etc. is managing crises. In addition to being essential for your own survival, having a well-thought-out schedule and plan for an event is also crucial for the profitability and potentially even the company’s continued existence. It’s crucial to be able to recognize risk, evaluate the circumstances, and react correctly. This takes practice in addition to instruction.
Your participants will learn that a crisis can strike at any time with our Crisis Management session. They will acquire the abilities required for some unfavorable situations. They will also be able to spot warning signals to assist steer clear of troublesome circumstances entirely or, in the event that they do arise, to effectively handle the crisis.
INR 199 / USD 10
- 2 weeks
- 7–10 hours per week
Module 1
- Crisis
- Internal Risks
- External Risks
- Aggression
- Violence
- Knowledge Check
Module 2
- Workplace Violence
- Threats
- Damage
- Psychological Acts
- Physical Acts
- Knowledge Check
Module 3
- Myths
- Violence Just Happens
- It Is Uncommon
- Problems Will Solve Themselves
- It Is Not Possible to Prevent Violence
- Knowledge Check
Module 4
- Escalation
- Threats
- Stalking and Bullying
- Injury
- Death
- Knowledge Check
Module 5
- Concerning Behaviours
- Disruptive
- Emotional Abuse
- Causes Anxiety
- Examples of Behavior
- Knowledge Check
Module 6
- Domestic Violence Indicators
- Disruptive Calls
- Poor Concentration
- Bruising
- Absences
- Knowledge Check
Module 7
- Triggers of Workplace Violence
- Reprimands and Terminations
- Financial Strain
- Loss of Loved One
- Perceived Slights
- Knowledge Check
Module 8
- Conflict Dangers
- Triggers
- Action Point
- Flashpoint
- Identify
- Knowledge Check
Module 9
- Response
- Note Areas of Concern
- Discuss It
- Report It
- Report Extreme Cases to HR/Tip Line
- Knowledge Check
Module 10
- Strategies
- Policies
- Programs
- Emergency Procedures
- Train Employees
- Knowledge Check
Assessment
- Post-Test