Executive and Personal Assistants course

Being an Executive or Personal Assistant is a unique career that necessitates a wide range of talents. You must maintain a high level of confidentiality whether revising schedules, making travel plans, recording minutes, or generating essential documents. Confidentiality is one of the most vital qualities for any assistant.

Our Executive and Personal Assistants program will teach your participants what it takes to be an effective assistant. Participants will learn how to efficiently manage a calendar, plan a meeting, and even be a great gatekeeper. Being an Executive or Personal Assistant necessitates a unique skill set, and this course will equip your attendees with the required tools.

INR 199 / USD 10

Module 1

Working with Your Manager
Adapting to Their Style
Anticipate Their Needs
Getting Your Responsibilities Defined
When to Take the Initiative
Knowledge Check

Module 2

Administrative Soft Skills
Social Intelligence
Basic Business Acumen
Office Management
Active Listening
Knowledge Check

Module 3

Effective Time Management
Calendar Management
Prepare for Changes and Surprises
Keeping Others on Track
Urgent / Important Matrix
Knowledge Check

Module 4

Meeting Management
Creating an Agenda
Keeping Minutes
Keeping the Meeting on Time
Variations for Large and Small Meetings
Knowledge Check

Module 5

Tools of the Trade (I)
Email Protocol
Office Machinery
Computer and Software Skills
Communication Skills
Knowledge Check

Module 6

Tools of the Trade (II)
Phone and Voicemail Etiquette
Word Processing
Business Writing
Internet Research
Knowledge Check

Module 7

Being an Effective Gatekeeper
Filtering Data and Information
Learn to Say No
Dealing with Difficult People
Recognize the Tricks
Knowledge Check

Module 8

Organizational Skills
Prioritizing Your Workload
Goal Setting
Plan for Tomorrow, Today
Staying on Track
Knowledge Check

Module 9

Confidentiality Guidelines
Your Confidentiality Duty
Be Diplomatic and Discreet
Keeping Data Secure
What to Do in Sticky Situations
Knowledge Check

Module 10

Special Tasks
Project Management
Trade Shows
Interacting with Clients
Social Media Management
Knowledge Check

Assessment

Post-Test